Refund Policy

Effective Date: May 12, 2026

Our 14-Day No-Questions-Asked Refund Policy

We want you to be fully satisfied with your MOJOWAY purchase.
At MOJOWAY, we stand behind the quality and value of our self-discovery tools. If you're not completely happy with your purchase for any reason, we'll give you a full refund no questions asked within 14 days of purchase.

Eligibility

The following purchases are eligible for the 14-day no-questions-asked refund policy:

Core Report ($39) One-time purchase
Archetype Spectrum Monthly ($19/month) New subscriptions only
Archetype Spectrum Annual ($99/year) New subscriptions only

How to Request a Refund

Contact us by email at brian@mojowaylife.com .
Include your order number (found in your confirmation email) or the email address used at checkout.
Write "Refund Request" in the subject line.
Briefly explain your reason (optional but appreciated). This helps us improve.

Processing Time

Step	Timeline
We acknowledge your request	Within 24 hours 24
Refund processed via Paddle	35 business days 3-5
Funds appear in your account	510 business days (depending on your bank) 5-10

What You'll Receive

A full refund of your original purchase price
No cancellation fees or hidden charges
Email confirmation when the refund is processed

Exceptions

The following situations are not eligible for a full refund under this policy:

Requests made more than 14 days after purchase
For subscription products, if you have already consumed a significant portion of the current billing period's content (e.g., received multiple weeks of daily emails)
If you have violated our Terms of Service
If we detect fraudulent activity associated with the purchase

In these cases, we will evaluate each situation individually and may offer a partial prorated refund based on usage.

Cancellation of Subscriptions

You may cancel your subscription at any time from your Paddle account dashboard. Upon cancellation:

You will retain access to paid content until the end of the current billing period
No further charges will be made
Cancellations are not retroactive no partial refunds are provided for unused portions of an active subscription period (except as outlined in our 14-day no-questions-asked refund policy above)

Questions?

If you have any questions about our Refund Policy or need assistance with your purchase, please don't hesitate to contact us:
Email: brian@mojowaylife.com
Address: Quzhou, Zhejiang, China
We typically respond within 24 hours.